Join our user groups
Share best practices, meet, and network with other Zendesk users!
A Zendesk user group is a gathering of our users in a local area — to share best practices, network, and learn from each other. These groups are maintained by Zendesk customers, but our team will support the events (at no cost to the attendees) to ensure their success. If you want to lead a group in your area, contact us to get started – we are looking forward to working with you!
What attendees say
“It was great to meet fellow Zendesk users to discuss different strategies and ways to optimize one’s customer service experience.
I’d be very enthusiastic about attending future events and listening to other companies speak about their usage of Zendesk.”
Frequently Asked Questions
Q: What are the benefits of attending a Zendesk user group?
A: User groups provide Zendesk users with an open environment to discuss technical questions, provide advice on different features they might not have implemented, and are a great opportunity to network with other users.
Become a Leader
Q: How will Zendesk help my user group be a success?
A: We’ll connect you with other local users, send you example content and a swag box, and make sure you have enough food and beverages for all your attendees at each quarterly meeting.
Click to see our leader resources.
See Sample Content
Q: Q: Where can I find other information?
A: See this sample agenda to see what types of topics could be discussed at your quarterly gathering. You can also check out our existing user group forums for presentations given at previous user groups.